Dishpot Support

Something not working, or a question about Dishpot? Write to us at support@dishpot.app.

Before you write

It helps if you include:

• What you were doing and what happened instead
• Your phone model and its iOS or Android version
• The Dishpot version, if you know it
• A screenshot, if it shows the problem

Common questions

How do I cancel Premium?

Subscriptions are managed by the store you bought them from. Cancel in your App Store (iPhone) or Google Play (Android) subscription settings. Premium stays active until the end of the period you have already paid for.

I paid but Premium isn’t active.

Close and reopen the app first. If it still doesn’t show up, write to us with the email address on your App Store or Google Play receipt and we’ll look into it.

Can I get a refund?

Refunds for App Store and Google Play purchases are handled by Apple and Google. Request one through their purchase history. We can’t issue it ourselves.

I want something other than today’s recipe.

Choose “Something else” and you keep your diet. Free accounts get one new dish a day. Premium gets up to 20.

Why did my streak end?

A streak counts the days you tap “I cooked this”. Premium includes two streak shields a week that cover a day you miss.

How do I delete my account?

Open Settings and choose Delete Account. This removes your account and the data linked to it.

Privacy and your data

To ask what we hold about you, write to support@dishpot.app with the subject “Privacy request”. More detail is in our privacy policy.

Feedback and press

Ideas, recipe requests or press enquiries are welcome at contact@dishpot.app.